BidJS supports all moden major browsers and devices, as detailed in our Supported Browsers document.
Your configuration details are sent to you once you have a signed contract with us. Until then, you're able to use the demonstration details.
No, all the routing between different pages is handled on the client with "hashbang" URLs, which require no configuration changes.
When we provide you with your configuration details, we'll also provide some
SPIF details to add to your
MX records for the domain you'll be wanting the emails to come from. This will help prevent the emails being treated as spam by the recipient.
Whilst BidJS may work with an iframe, it is not something that we are able to offer support with.
We cannot support you with any issues you encounter while using an iframe
This is usually an issue with configuration.
Otherwise, please verify the details you've entered and refresh the page.
Please take note of the order of the scripts on the installation instructions.
If you have your own version of Bootstrap on your website, this needs to be loaded AFTER the
Particular note should be made around the
defer attribute we apply to our scripts. If you do not have this on your scripts, yours will load before, irrespective of their position in the document. You can either remove the
defer attribute from the scripts we ask you to add, or add the
defer attribute to your script(s).
The BidJS CSS (styles) should be isolated, and so shouldn't affect any of the layout or styling on your site. However, BidJS can be affected by your sites CSS.
Commonly used classes such as
container are used throughout BidJS, and if you have specific styles attached to this or similar classes associated with Bootstrap, then you may have some styling conflicts.
We recommend adjusting your styles to make them as specific to your site as possible, or in a way that they will enhance the BidJS client, rather than completely override.
Please see our Advanced Configuration where we explain how you can have an "empty" BidJS installation, still affecting your navigation.
We do not support usage on unsecured pages (HTTP) and require a secure page (HTTPS). This is for the safety of your customers, as they will be inputting usernames and passwords.
It is worth noting that secure pages will also have advantages in terms of Search Engine Optimisation.